Frequently Asked Questions
WaitList
- Some breeders have a waitlist for each litter and require buyers to commit to the sex they want. If a buyer decides they want to wait for a different litter, or a life event changes their circumstances, or the sex they want isn’t available, then they must start at the bottom of another list for a different litter.
- We used to keep our reservation lists like that but found there was a lot of confusion and stress about who is getting what puppy, and what happens if the litter has different colors or sexes than people hoped. This is easier for the breeder, as they know ahead of time if a litter will be sold out or if they still have puppies to sell from the time the litter becomes available. But it is not better for the families that are waiting.
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We have found that keeping a single master waitlist for our litters works best for families. One list is for standards, the other for color. We have separated these lists since pricing is different for the two categories.
Having master lists allows you the most flexibility in selecting the exact puppy you want, and you never lose your place if you change litters or want to wait until a later date.
Here is how each master list works.
When a family places a deposit, they get put next in line on the list.
* Let’s use the fictional Smith, Barajas, and Tate families as examples. The Smith family makes their reservation, followed by the Barajas and Tate families. They appear on our list like this:
1. Smith
2. Barajas
3. Tate
As the breeder, we reserve the right to pick first from each litter, so we always appear ahead of all of the families on the list. So, in reality, the list is more likely to look like this:
1. Breeder pick(s) (up to 2)
2. Smith
3. Barajas
4. Tate
Let’s say we have a litter available. When those litters are 3-4 weeks old, we open the litter to the list for selection. If we want a puppy, we keep that one. Then we tell the Smith family they can pick. The Smith family decides that they want to wait for another litter since they want a specific color and sex. So they remain on the list. The Barajas family selects its puppy, and then the Tate family selects its puppy. So our list now looks like this:
1. Breeder pick(s)
2. Smith
Before the final puppy payment is due, families can change their minds and return to the master list. So if the Tate family, for example, wants to return to the master list, they take their place after the Smith family and ahead of any other reservations that were placed AFTER the Tate family made their reservation.
1. Breeder pick(s)
2. Smith
3. Tate
4. Any reservations received after the Tate family made their reservation
So sometimes this means that even though we have, for example, 14 people on the master list and 8 puppies in a litter, not all of the available puppies may necessarily be spoken for from the list since people often choose to wait for a later litter.
This is why it’s good to get your reservation in early—it gives you a priority place on the master list. But also, if you are not particular about what you are looking for in a puppy (eg, specific sex, color, personality), then you may be able to get a puppy much sooner even though our waiting list appears quite full.
We know this is not typical, but it seems most fair to us and has been working well. If you have any questions about how our list works, please call or email.
* Please note that regardless of position on the waitist, we reserve the right to not place a given puppy in any home if it is our opinion or judgment that a particular puppy is not suitable for a particular home or home situation. As wonderful as our adopting families are, there are times that puppies are just not a good fit, and we will not place a puppy in a home we do not deem an appropriate fit. We believe families choose us to breed and raise their puppies because of our experience and expertise. On the rare occasion that this occurs, we ask families to please know we are using our judgment and expertise to ensure the best for both your family and the puppy. In this instance, families will be offered the remaining available puppies or the option to remain on the waitlist for next and future litters and refunds will not be issued if the family decides not to select a puppy from the remaining available puppies.
Additionally, if information comes to light to change our opinion that a home is suitable for a puppy at any point before the family takes possession of the puppy, we reserve the right to refuse a sale to that family and will refund any fees paid, less tangible expenses (if any are incurred).
Payment in full must be made before puppy is 6weeks of age. Our non-refundable waitlist fee is $500 and applies to the price of your puppy.
Deposits
$500
We request a non-refundable deposit to secure your puppy or spot on our waitlist!
Contact me to set up your deposit or to send payment in full for your puppy.
I will gladly set up payment plans with you so you can pay for your puppy while it is still growing and in our care. There will be signed contracts for BOTH, your and my protection. I will also provide you with receipts showing any money you've paid.
NOTE that delivery methods are limited once a puppy is over 9 weeks old based on weight, so keep this in mind in case you incur higher shipping costs due to this. Puppies cannot ship via some Airlines once it has reached 20lbs in weight.
Please note, any monies paid on your puppy are considered non-refundable, this includes deposits, payments, and full payment.! Certain situations allow wiggle room - contact me if you are having any issues.
We also want every one of our clients to be in love with their new bully, when notified that its your turn for selection and your not 100% in love with the babies left, we do give you the option to move your deposit to a subsequent litter.
Payment Options
1. Venmo/Zelle: please notify me first as I need to send you the info. I am not responsible for service fees. There may be an AKC Registration holding until after the banks’ chargeback window has cleared.
2. Good Dog Platform: In a world with more puppy scammers than ever, buyers want peace of mind — and they’re turning to Good Dog for help.
3. Bank to Bank transfer: please let me know if you want to transfer from your bank into mine via direct deposit. I must provide you my info. Again, Funds must go through a 14-day clearance so to ensure no chargeback occurs.
4. I DO NOT ACCEPT Western Union or Walmart Money Gram
5. Coming soon! We will be offering financing for our puppies.
Shipping
Our preferred method is us flying your puppy to you in person:
1. Airline as carry-on with ME! will cost ~ approx $500+ . This covers MY time and round trip ticket costs to bring your puppy as a carry-on in my lap. I will personally meet you at the airport and hand-deliver your puppy to you. Your puppy will not come with an airline carry bag as I must use this to transport future puppies. Please come prepared to carry your puppy home.
2. Flight Nanny services average $400-700+ for a flight nanny to bring your puppy to your nearest airport and meet you in person. Your puppy will NOT come with a Soft Carrier so please be prepared to transport your new puppy home with you.
3. Pickup or Meet Part-way: We welcome you to come to meet us locally and pick up your puppy in person. Or for a driving fee, we also offer to meet you part way within a reasonable driving distance to meet and hand-deliver your puppy in person. This fee is determined by our driving distance and is to cover our gas/toll/time. fee: ~$TBD
Flight Nanny shipping includes a vet health certificate, food sample, puppy pack complete with all paperwork, records, samples, toys, and a blanket.